topic Re: por que no puedo ubicar mi xperia in L Series

MyXperia in Colombia?

hectorpump — Wed, 11 Sep 2013 16:41:23 GMT

good gentlemen I want to get me out of a doubt, I'm in Colombia and want to activate the system location of my xperia satelitely to locate and follow the steps but did not appear myxperia settings which is the active application where the location as I can do that process.

Re: por que no puedo ubicar mi xperia

Uliwooly — Wed, 11 Sep 2013 16:46:55 GMT

This is an English only forum

@hectorpump wrote:
good gentlemen I want to get me out of a doubt, I'm in Colombia and want to activate the system location of my xperia satelitely to locate and follow the steps but did not appear myxperia settings which is the active application where the location as I can do that process.

Don't forget to give Kudos

Re: por que no puedo ubicar mi xperia

Uliwooly — Wed, 11 Sep 2013 16:48:23 GMT

1. Is this feature available in your country?

Also, Your phone has to

1. be on

2. have a data plan or wifi on (Internet access)

for this to work.

Don't forget to give Kudos

Re: por que no puedo ubicar mi xperia

Uliwooly — Wed, 11 Sep 2013 16:49:04 GMT

Google has a similar service

https://www.google.com/android/devicemanager?u=0

Don't forget to give Kudos

Re: por que no puedo ubicar mi xperia

Uliwooly — Wed, 11 Sep 2013 16:58:29 GMT

Again, This is an English ONLY forum

it seems to be globally available

http://blogs.sonymobile.com/2013/07/04/my-xperia-now-rolling-globally/#more-9126

here is more info on how to use it

https://myxperia.sonymobile.com/

Getting started with my Xperia Download and activate my Xperia

Install the my Xperia application on your device. Find and tap Settings > About phone > Software update > New apps > My Xperia and tap the install icon.
Activate my Xperia on your device. Find and tap Settings > Xperia > My Xperia > Activate.
An email is sent to your Google account to confirm that your my Xperia account is activated.

Verify that my Xperia is working

From a computer or another device, verify that your my Xperia account is working by using the Locate, Alert sound or Lock function. If nothing happens, find and tap Settings > Xperia > My Xperia > Enable necessary services on your device. Then verify that my Xperia is working.

Troubleshooting My device does not appear when I login to my Xperia

Make sure you have activated my Xperia on your device. Follow the steps in Getting started with my Xperia.
Make sure you are logged in to the same Google account on the my Xperia web site and your device.

I try to locate, alert, lock, or erase my device using my Xperia, but nothing happens

If you are using the Extended standby mode / STAMINA mode on your device, mobile data is automatically disabled when the screen is off. This prevents my Xperia to locate, lock, erase or alert your device. Use another phone and call your cell phone to wake up the screen. Then try again to locate, alert, lock, or erase your device.
If your device is turned off when trying to locate, alert, lock or erase, the function will be carried out as soon as the device is turned on again.
If you lost your device when being abroad, and it does not have data roaming turn on, my Xperia cannot control your device.
If you are unlucky, the person who has found your device turns it off, inactivates my Xperia or disables any necessary service, my Xperia will not be able to control your device.

I cannot find my Xperia on my device after download and install

Find and tap Settings > Xperia > My Xperia.

I cannot remember the PIN code I used to lock my device

You can lock you device again with a new PIN code, and then unlock your device using that PIN code.

Re: por que no puedo ubicar mi xperia

jufelo — Thu, 12 Sep 2013 14:37:18 GMT

the app MyXperia is available on firmware 15.0.A.2.17