topic Re: Sony WH-1000XM3 sound balance in Portable Audio

Sony WH-1000XM3 sound balance

heetap — Sat, 15 Dec 2018 21:55:00 GMT

I have a problem that the left earpiece is louder than the right one, which brings discomfort when listening to music. I tried everything, changed the settings in the application, turned off the noise, nothing changed. What could be the problem ?

P.S I also noticed that this problem is present in Sony WH-1000XM2

Re: Sony WH-1000XM3 sound balance

Pascale_F — Mon, 17 Dec 2018 10:10:21 GMT

Hi heetap,

Welcome to the community.

I'll see if I can find this out for you. Maybe someone else in the community can help in the meantime.

Thanks,

Pascale

Re: Sony WH-1000XM3 sound balance

The_Black_Rose — Tue, 18 Dec 2018 09:50:46 GMT

Hi heetap,

Have you tried connecting the headphones to a different device? Also, does this happen on all content?

If you can also let us know how do you connect the headphones is it via the cable or via Bluetooth?

Cheers,

The_Black_Rose

Re: Sony WH-1000XM3 sound balance

empatiia — Mon, 25 Feb 2019 14:09:47 GMT

I have the same problem. It's not always, it happens randomly: the left side starts sounding louder than the right side. I am connected via bluetooth to a Macbook. it's not a problem with my hearing since when I flip the headphones wearing them in the wrong ears, the loud sound goes to the right

Nevermind, I found the audio output balance in my computer had been tempered with, perhaps an office joke