topic WH-CH700N on button broken in Portable Audio

WH-CH700N on button broken

Becky.night — Sat, 23 Mar 2019 10:11:18 GMT

I have had these headphones for about 4 months and they worked perfectly, but the power button will no longer turn on. When it is rattled I can hear something is lose so I think they just need a simple fix. How would I go about getting them fixed under the warranty?

Many thanks

Re: WH-CH700N on button broken

Pascale_F — Tue, 26 Mar 2019 19:55:56 GMT

Hi Becky,

Welcome to the community.

I'll look into this for you - sounds frustrating. Someone else in the community may be able to advise in the meantime though.

Thanks,

Pascale

Re: WH-CH700N on button broken

Vanilla_ — Fri, 29 Mar 2019 07:43:59 GMT

Hi Becky.night,

I believe you can send it to Sony centre to get it inspected. I've found their official website here: http://www.sonypencoed.co.uk/

Best regards,

Vanilla_