topic Re: WH-1000XM3 touch panel "child lock" in Portable Audio

WH-1000XM3 touch panel "child lock"

notrace — Sun, 14 Apr 2019 06:19:03 GMT

I actually surprisingly often swipe the touch panel when I'm lying on the sofa or raise my arm. Maybe there could be an option in the Sony App to activate a "child lock" in some way? For eaxmple a double-click one of the buttons to (un)lock the touch panel?

Over all the touch panel is neat when it works, but a pain when it doesn't.

Re: WH-1000XM3 touch panel "child lock"

Sean_Mc — Mon, 15 Apr 2019 09:35:49 GMT

Hi there,

Thanks for your feedback.

You can get in touch with the Sony team directly with your suggestion here.

Best wishes,

Sean Mc

Re: WH-1000XM3 touch panel "child lock"

notrace — Mon, 15 Apr 2019 09:42:03 GMT

Thanks, but the form is only to request help or a repair? Thats what it gives me in the reason field.

Re: WH-1000XM3 touch panel "child lock"

Sean_Mc — Mon, 15 Apr 2019 09:48:23 GMT

Hi again,

At the bottom of the contact form you will be able to leave feedback under the tab 'DESCRIBE YOUR QUERY' and it will be passed to the relevant department.

Best wishes,

Sean Mc