topic Music Centre software started saying 'song cannot be played please check the file' in Portable Audio

Music Centre software started saying 'song cannot be played please check the file'

johnconstable — Tue, 16 Apr 2019 00:48:19 GMT

Last week it was working fne. I could transfer files to device memory and card and I could play songs in the library in music centre.

I can manage songs in my device, memory and card, but its very sluggish to display.

If I try to play a song in my library I get the above error.

If I try to drag a song from the library to the device memory or card I get these messages:

'transfer complete - the device will be discnnected' and instantly after that:

'some song(s) cannot be transferred' and the details in the error history states '

04/16/2019

01:35:20

-15 (the error code)

Transfer to Device

An error has occurred. Make sure the computer is operating, and device/memory card is connected - song title'

As far as I can tell everything plays fine on the device.

Is this a problem with music centre and how can I fix it?

Re: Music Centre software started saying 'song cannot be played please check the file'

EdwinaU — Wed, 17 Apr 2019 09:59:46 GMT

Hi John,

Can you tell us the model number of your product so that we can try to find some help for you?

Thanks,

Re: Music Centre software started saying 'song cannot be played please check the file'

johnconstable — Wed, 17 Apr 2019 12:34:46 GMT

Thanks for this. It's an NW - A45. Do you need to know anything else??

Re: Music Centre software started saying 'song cannot be played please check the file'

johnconstable — Wed, 17 Apr 2019 12:35:55 GMT

Thanks for this. It's an NW - A45. Do you need to know anything else?