topic Re: Sony NW-WS413 in Portable Audio

Sony NW-WS413

antigy — Sun, 26 May 2019 10:01:37 GMT

The unit will not turn on, the indicator LED light continuous red. I think the battery needs replacement. Where can I get service for this unit. I live in Budapest, Hungary

Re: Sony NW-WS413

EdwinaU — Mon, 27 May 2019 09:36:37 GMT

Hi Antigy,

Welcome to the community.

You can try the troubleshooting tips here or check with your local support pages here.

Best wishes,

Re: Sony NW-WS413

antigy — Mon, 03 Jun 2019 09:40:26 GMT

No, unfortunately none of the cited answers helped me. The reset options are not relevant to my device, and the Sony Service told me that this device can not be repaired only replaced and referred me to the seller.

The seller is rejecting to help me saying that the 1-year garantee period expired 2 months ago.

I am sort of helples....