topic Who do I turn to for help? in Camcorders https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178832#M2783 <HTML><HEAD></HEAD><BODY><P>My handycam HC35E has worked well for 4 years but now will not close when I insert a tape. Unfortunately I never converted any of my 20 odd used tapes so I am now unable to use camcorder or watch all the tapes of my grandchildren growing up.</P><P>Jessops camera shop was no help at all just said it was not viable to have my camcorder repaired and wanted to sell me a new one&nbsp;&nbsp; </P></BODY></HTML> Sat, 13 Nov 2010 20:58:51 GMT Elkay4 2010-11-13T20:58:51Z Who do I turn to for help? https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178832#M2783 <HTML><HEAD></HEAD><BODY><P>My handycam HC35E has worked well for 4 years but now will not close when I insert a tape. Unfortunately I never converted any of my 20 odd used tapes so I am now unable to use camcorder or watch all the tapes of my grandchildren growing up.</P><P>Jessops camera shop was no help at all just said it was not viable to have my camcorder repaired and wanted to sell me a new one&nbsp;&nbsp; </P></BODY></HTML> Sat, 13 Nov 2010 20:58:51 GMT https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178832#M2783 Elkay4 2010-11-13T20:58:51Z Who do I turn to for help? https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178833#M2784 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">If you Google for Camcorder Repairs you will find many repairers who seem to speciallise in Sony products.&nbsp; This may be your least expensive option.</SPAN></P><P><SPAN style="font-size: 12pt;"><BR /></SPAN></P><P><SPAN style="font-size: 12pt;">Another possibility is to pick up a cheap replacement on eBay: -</SPAN></P><P></P><P><A class="jive-link-external-small" href="http://shop.ebay.co.uk/?_from=R40&amp;_trksid=p5197.m570.l1313&amp;_nkw=camcorder+HC35E&amp;_sacat=See-All-Categories">http://shop.ebay.co.uk/?_from=R40&amp;_trksid=p5197.m570.l1313&amp;_nkw=camcorder+HC35E&amp;_sacat=See-All-Categories</A></P><P></P><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.pt/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /></P></BODY></HTML> Sun, 14 Nov 2010 20:29:41 GMT https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178833#M2784 Blencogo 2010-11-14T20:29:41Z Who do I turn to for help? https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178834#M2785 <HTML><HEAD></HEAD><BODY><P> Thanks Blencogo. I have now found my nearest Sony dealer which will mean a 60 mile round trip but will try that option first. Was hoping someone had had same problem and could tell me if it is viable to get it repaired before I waste petrol</P></BODY></HTML> Mon, 15 Nov 2010 18:47:01 GMT https://community.sony.pt/t5/camcorders/who-do-i-turn-to-for-help/m-p/178834#M2785 Elkay4 2010-11-15T18:47:01Z