topic Re: Problem with some keys in PCs & Accessories https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123736#M104805 <HTML><HEAD></HEAD><BODY><P>If this problem is starting to spread to other keys then I suspect a hardware problem with the keyboard. To be sure that it is not operating system related test the keys in a DOS environment – a Win 98 boot disk would be ideal for this purpose. <BR />Are you sure that nothing has been spilt on the keyboard?<BR />You could try using compressed air on the effected keys; otherwise contact support, assuming your notebook is still in the warranty period.<BR /></P></BODY></HTML> Fri, 16 Sep 2005 18:01:57 GMT rich912 2005-09-16T18:01:57Z Problem with some keys https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123735#M104804 <HTML><HEAD></HEAD><BODY><P>Hello,<BR /><BR />Some months ago the up arrow key stopped working on my vaio. I don't know why.<BR /><BR />I didn't care much because I could still use the laptop without that key.<BR /><BR />The problem is that now the other arrow keys are also starting to fail. Sometimes I have to press 2 or 3 times for it to work.<BR /><BR />What is the best solution for this? Should I ask Sony to change the keyboard? How long would they take to do this? Would I have to send the laptop somewhere through mail? or do they have a reparation center in each city?<BR /><BR />I have a VGN-A195EP. Thanks for the info.<BR /></P></BODY></HTML> Fri, 16 Sep 2005 17:25:24 GMT https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123735#M104804 camilo 2005-09-16T17:25:24Z Re: Problem with some keys https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123736#M104805 <HTML><HEAD></HEAD><BODY><P>If this problem is starting to spread to other keys then I suspect a hardware problem with the keyboard. To be sure that it is not operating system related test the keys in a DOS environment – a Win 98 boot disk would be ideal for this purpose. <BR />Are you sure that nothing has been spilt on the keyboard?<BR />You could try using compressed air on the effected keys; otherwise contact support, assuming your notebook is still in the warranty period.<BR /></P></BODY></HTML> Fri, 16 Sep 2005 18:01:57 GMT https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123736#M104805 rich912 2005-09-16T18:01:57Z Re: Problem with some keys https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123738#M104806 <HTML><HEAD></HEAD><BODY><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.pt/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /> turn it upside down and give it a gentle shake to get rid of anything taht my have got under the keyboard.<BR /></P></BODY></HTML> Sat, 17 Sep 2005 09:39:14 GMT https://community.sony.pt/t5/pcs-accessories/problem-with-some-keys/m-p/123738#M104806 Lizzie 2005-09-17T09:39:14Z