topic Re: Pixel Problem on Screen . in PCs & Accessories

Pixel Problem on Screen .

EyeDE — Sat, 18 Sep 2004 19:04:02 GMT

Hello,

I¿ve had my new Vaio laptop for just over a week now, I am really pleased with it apart from it has two bad pixels on the screen.

It has one pixel locked on 50mm in and 50mm up from the bottom, and one dead pixel centre of the screen 40mm from the top. The dead pixel I can live with, the ¿always on¿ pixel is driving be mad.:smileycry:

I know there is usually a number of pixels that have to be faulty before the manufacturer will repair it, but I can¿t find what Sony¿s policy is? Can any one help me out? :smileygrin:

Thanks.

EyeDE.

Re: Pixel Problem on Screen .

nick_pan — Sat, 18 Sep 2004 19:17:55 GMT

may be wrong but its something outrageous like a cluster of 15-20 dead pixels..

this issue was brought up a few weeks ago...you'll have to confirm with Kee-lo though..

1 or 2 dead pixels and sony wont even consider changing it

Re: Pixel Problem on Screen .

TygerTyger — Sat, 18 Sep 2004 22:02:57 GMT

7 pixels rings a bell though that might be another manufacturer. Certainly 2 will not get you a repair and I do feel for you because it would drive me bananas. Just hope it starts flickering so they have to replace it.

Re: Pixel Problem on Screen .

robpaxton — Sat, 18 Sep 2004 23:16:59 GMT

I think Sony claim all of their displays meet ISO13406-2 - there is a page courtesy of iiyama which explains the standard. See this link

Re: Pixel Problem on Screen .

William — Sat, 18 Sep 2004 23:46:40 GMT

Rob,

Thats scary reading, perhaps I don't look hard enough but of the three screens I have, I have not noticed any any defective pixels.

Maybe I should look harder but I would like to think if things are bad enough to be noticed I would notice.

My heart goes out to anyone affected where it is noticeable but still within accepted tolerances.

William

Re: Pixel Problem on Screen .

robpaxton — Sun, 19 Sep 2004 11:13:50 GMT

I've been lucky with all the computers I have - none have any faulty pixels. I can imagine how horrible it is to have an always on pixel in the centre of the screen

Re: Pixel Problem on Screen .

kee-lo_ — Sun, 19 Sep 2004 16:07:14 GMT

Yes I have been lucky too.
As a few people have said Sony won't do anything for 2 pixels
Sucks doesn't it?

Re: Pixel Problem on Screen .

kevwright — Sun, 19 Sep 2004 18:30:57 GMT

There is no way I would accept this mate, do you not have a returns period with the retailer?

If not, I would still take it back and claim it is faulty.

Failing everything else, maybe it needs to "go wrong" in another area, then the retailer has to replace or refund 🙂

Kev

Re: Pixel Problem on Screen .

kee-lo_ — Sun, 19 Sep 2004 18:51:40 GMT

ROFLMFAO, be careful now though, they can tell if you did it.

Re: Pixel Problem on Screen .

TygerTyger — Sun, 19 Sep 2004 18:55:10 GMT

Oh man don't we hav enough of the world screwing people other without trying it ourselves? It's a bummer of a problem but it's no different from on company to the next.

Re: Pixel Problem on Screen .

kee-lo_ — Sun, 19 Sep 2004 18:57:29 GMT

Oh man don't we hav enough of the world screwing people other without trying it ourselves? It's a bummer of a problem but it's no different from on company to the next.

Couldn't agree more - thats why prices go up.

Re: Pixel Problem on Screen .

ZyRaIN — Sun, 19 Sep 2004 21:27:01 GMT

Hi,

Personally I dont get the point of the big tema about pixel fault on lcd screens, I think that the screens should be replaced if there are ANY faults on them, I think that it is weird that you have to be lucky when you by a computer for a lot of money if it hasent got any bad pixels, i've been lucky with my A117s thou it hasent got any faults, but my 17" lcd screen I use on my stationary computer has just got one for about 1 week ago, but it dosent bother me.

Hoping for you that there may come some more so you can get it changed, otherwise just learn to live with it.

Sincerely
ZyRaIN

Re: Pixel Problem on Screen .

kee-lo_ — Sun, 19 Sep 2004 22:45:25 GMT

Specially if there's only 2, you might as well enjoy the laptop.

Re: Pixel Problem on Screen .

EyeDE — Tue, 21 Sep 2004 20:22:12 GMT

Thanks for the advice everyone, and sympathy

I¿ve sent an email to Sony tech, and detailed my problem. I¿ll wait and see what they say. I thought it was worth a try, all they can say is No, sorry, but you never know, I might get lucky :smileygrin:

I¿ll let you know what the response is.

Cheers everyone.

-EyeDE-

Re: Pixel Problem on Screen .

kee-lo_ — Tue, 21 Sep 2004 20:33:47 GMT

Best of luck with that...