topic VGN-NW20EF WINDVD MISSING in PCs & Accessories

VGN-NW20EF WINDVD MISSING

Fiyero — Wed, 11 Nov 2009 21:07:33 GMT

Hi

I hope someone can help. I have a new Vaio VGN-NW20EF laptop. It never came installed with Windvd, though I was assured it was part of the package.
Sony helpline told me to reinsatll everything, the programme is still not there.
I have searched for Win, DVD, intervideo, etc. They are at a loss where it is.
Has anyone had the same issue?
I like Windvd software and wonder if they would send me a disc etc as it should have been preinstalled but is missing. I am now going round in circles with Sony.
Any advice appreciaited

many thanks

Fiyero

Re: VGN-NW20EF WINDVD MISSING

Thalamus. — Thu, 12 Nov 2009 09:52:22 GMT

Hi Fiyero,

on the Vaio NW20EF product site there is not mention of Win DVD..

However I have asked Vaio-Support to contact you again to try and resolve this for you..

VGN-NW20EF WINDVD MISSING

Blencogo — Thu, 25 Nov 2010 17:52:54 GMT

I believe WinDVD is only installed on Vaio models with a Blu-Ray Drive fitted

VGN-NW20EF WINDVD MISSING

Thalamus. — Thu, 25 Nov 2010 19:06:56 GMT

This thread is over twelve months old...:smileyconfused:

VGN-NW20EF WINDVD MISSING

Blencogo — Thu, 25 Nov 2010 19:25:59 GMT

I did wonder when he said he had just bought a new NW20.

What is it doing here? Unless the other poster (FredrikSandgren)

with WinDVD and Roxio missing posted a question but then decided to delete it??????????????????