topic Replacement motherboard for PCG-392M in PCs & Accessories

Replacement motherboard for PCG-392M

JasonOLeary — Mon, 29 Nov 2010 12:39:00 GMT

Hi I am trying to get a Replacement motherboard for PCG-392M Sony Vaio laptop for a client.

I have had no luck on the Sony main support site and wondered if anyone here might point me in the right direction.

Many thanks

Replacement motherboard for PCG-392M

Blencogo — Mon, 29 Nov 2010 12:58:04 GMT

You won't find anything on the Sony Support site by quoting PCG-392M as that is the chassis type and is not a valid model. Have a look on the screen surround - it will be something like VGN-FZ21E.

Motherboards are usually custom made for Sony, so they will be the best source of a new one.

What is the problem? Not the nVidia Graphics chip by any chance? If so, Sony may fix it for free!

Replacement motherboard for PCG-392M

JasonOLeary — Mon, 29 Nov 2010 21:04:19 GMT

Thanks Blencogo,

You were right about the Model number being on the screen VGN-FZ21E.

Yes as far as I can tell it is a burnt out nVidia GPU - I may have to look into this free business

Thanks again.

Replacement motherboard for PCG-392M

Blencogo — Mon, 29 Nov 2010 21:26:32 GMT

Have a look at Sony's statement here: -

http://genesis.sony-europe.com/instranet/ccil_sony/selfservice/search.jsp?DocId=35880

You will have to contact Sony Support on the out-of-warranty phone number. Go here and enter the #vaio's serial number: -

http://support.vaio.sony.eu/computing/vaio/contacts/phone.aspx?l=en_GB&m=VGN-FZ21E

Good Luck!