sony a7iii usb problem

[Avdp-1951]

Hello,

Sony a7iii

I cannot change in settings 4 USB connection from mass storage in MTP.

USB  connection is not highlighted.

avdp

[Sean_Mc]

Hi there,

Can you let me know what setting you are using for your USB connection?

Best wishes,

Sean 

[Mikehhh · Accepted solution]

If you select the greyed out option the camera will tell you why. 

I imagine 'control w/ smartphone' is set to on.