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Firmware update problem

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CockneyRebel0
New

Firmware update problem

Television Model KDL-32WD756 after downloading updated firmware onto USB stick TV says in cant find any recogniseable files to install. Tried numerous times to no avail. Help please.

5 REPLIES 5
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williamfsmith
Member

is it a compressed file that needs unpacking/extracted before being copied to the USB stick?

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CockneyRebel0
New

Hi file is unzipped

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Joe_Dohn
Specialist

Are you using the latest software version and did you double check that you do need it?

 

The "no applicable software version" message also comes up when you're already up to date.

 

Hope this helps!

 

- JD

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CockneyRebel0
New

Hi thanks will check version. 

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Bat_Rick
New

I had the same issue, solved by formatting the USB stick to FAT32 one, did you give it a try?