Have KD55AF8

[Norriehowie]

My tv constantly connects and drops Wi-fi have tried switching off tv and Wi-fi and resetting ,factory reboot holding down off switch all unsuccessful very frustrating all other devices work seamlessly suggesting fault with tv

[Peter_S.]

Hi Norriehowie,

Is it the WiFi or is it the network connection?

In case of network connection you might want to check if your clock settings are set to "Network time".

Cheers

Peter

[drdr01]

Hi

I have a similar problem. I have Netflix and Prime, but when I try and use them I get various messages that all tell me my wi-fi is not connected. It is driving me crazy and I cannot find any setting that allows me to tell it my wi-fi details. Even more irritating is that it has worked in the past.

Peter's response is not helpful as I cannot find anything that relates to 'network time' either.

Any suggestions will be gratefully received, please note that my tech skills are very limited!

[Marino.Manolo]

Try:

Reboot the Router

Reboot the Android TV

Use a Static IP for TV

Separe the Wi-Fi (2,4 GHz and 5 GHz)

Rename the Wi-Fi if the name of 2,4 GHz and 5 GHz are the same

Use a LAN (if you have problem with the distance between TV and Router use a Powerline devices)

[drdr01]

That was quick marino.manolo, thanks

Reboot the Router - Did that

Reboot the Android TV - Did that

 Turned on TV - 'no internet connection' message

Use a Static IP for TV

Separe the Wi-Fi (2,4 GHz and 5 GHz)

Rename the Wi-Fi if the name of 2,4 GHz and 5 GHz are the same

Use a LAN (if you have problem with the distance between TV and Router use a Powerline devices)

Regarding the rest of your message I am afraid it is all gobbledygook to me, sorry

[Marino.Manolo]

The LAN is a cable, Powerline is a couple of devices for cover a distance between the Router and TV (over house electrical system).

That's only for bypass the Wireless problems...

[drdr01]

marino.manolo

I owe you an apology and thanks.

I looked up Powerline devices on google and it looks like a wi-fi extender.

I have one of those on the opposite wall to the tv. I assume the tv was tuned into the router upstairs, not the extender.

Anyway, I have now moved the extender to the socket I use for the tv. By some stroke of luck I had a Lan cable. Plugged it in and hey presto it all works.

Thanks so much, you have saved me hours of floundering away and using much bad language.

[Marino.Manolo]

😉

Anyway, Powerline is diffrent from an Extender, Powerline is Internet over A/C power, Extender is Wi-Fi from Wi-Fi.

Does exist, oviusly, Powerline with Wi-Fi for, example, have the Wi-Fi in a remote zone of the House but with a good Signal...

Sorry for my bad english.

[drdr01]

marino.manolo

Thanks - you have improved my knowledge, and got the TV working.

Your English is fine

thanks again