Xperia E Dual boot

[BrianG1]

Boot up shows 'SONY'  for at least 5 minutes - I gave up after that.

The only way to stop it is to take out the battery!

When connected to my PC the charge light shows green and the PC makes the device connected sound but Sony PC Companion shows 'No phone / tablet connected'

This happened after I tried to update the software but PC Companion stopped part way through the process, no other program was running at the time.

Any help would be greatly appreciated.

[Thommo · Accepted solution]

You may need to perform a system repair

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[BrianG1]

That worked - thank you.