Missing channels on A95L Jan 2025

[PhilG007]

I lost all TV channels. Trying to view live TV I just had a spinning blue circle on a black screen. I unplugged the TV and plugged it back in again and some of the channels are now working but not all. I have BBC and Channel 5 channels coming via free view satellite, but I’ve just lost ITV and Channel 4 it is saying no signal. I tried auto tuning again and it found no new channels. Does anyone have any suggestions as to how I might get these back? 

[MaggieGreene]

@PhilG007 Make sure to follow the steps in this link: https://helpguide.sony.net/tv/kaep2/v1/en/08-04_14.html And to troubleshoot your TV reception, try the steps here: https://helpguide.sony.net/tv/kaep2/v1/en/08-04_01.html Also, make sure your TV is updated: https://www.sony.co.uk/electronics/support/oled-tvs-android-a95l-series/xr-55a95l/software/00299239