auto standby issues

[wayne16v]

hi all

have just joined here to help a damsel in distress

she has just bought a bravia kdl 40 ex 603 and she tells me it keeps going into standby??

she has read thru the manual and the trouble shooter guide

the first step is obviously to press "home" on the remote, but she is telling me that the home button does nothing?  

could anyone help me become her knight in shining armour??

[StartTheCar]

The first thing I would want to rule out is if this "going into standby" is part of the products intergral energy saving system.  Many of the new Bravia switch into idle or standby mode after a period of time of inactiviy in front of the screen.  It would be worth turning this off (just to test) and see if the issue persists.

Also, when it switched to standby does the LED on the front of the unit flash at all?  If so then I would recommend returning the unit to the retailer as this usually indicates an issue.

Hope this helps

[Alan646]

Thats all very well but how do you switch it off? The manual is no help at all.

[StartTheCar]

Thats a fair point, I am sure its in the instructions somewhere, but for reference the 'Idle TV Standby' setting can be found in the 'System Settings' then 'Eco'  It is just under the 'Power Save' option.

Regards

Lee