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KDL 40EX503 occasionally switching HDMI/Cable inputs

CW_735
New

KDL 40EX503 occasionally switching HDMI/Cable inputs

My TV occasionally stops seeing my cable box when it is connected to the CABLE input. I have to manually move the cable to HDMI1, and select that input.
After a weeks, it will stop working on HDMI1 and I have to go back to the CABLE input! Anyone else have this problem? Is there any solution?

4 REPLIES 4
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Can you let me know if this has only be happening recently, as it could be the cable that's causing the issue.

 

Best wishes,

Sean 

 

 

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messi8309
New

Hi and thanks ,answerd so quickly, pratar du svenska? if not no its not the cable ive tryed 4 diffrerent cables in verouse leangth´s

 

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Sean_Mc
Moderator

Hi again, 

 

I would recommend getting in touch with the support team here who will be able to look into this.

 

Best wishes,
Sean 

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messi8309
New

Hi and thanks but if any of my tips are not working, do you have s i can
mail the unit to you? if the Hdmi port on the ps4 needs to be changed?
Best regards Chris