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I am unable to access and use Playstation Video on my KDL-42W805A.
I am not getting an error code. The TV states "Internet browser will be closed due to internal error."
The TV software is up to date. I have cleared the Cache and disabled Java. I have conducted a Factory Reset. After I conducted the factory reset the Playstation Video app appeared to work OK until I attempted the Log In; I was unable to access Playstation Video getting the notification "Internet browser will be closed due to internal error."
This is a Sony smart TV cannot run the Playstation Video streaming service! This is ridiculous.
BBC iPlayer stopped working, Amazon Prime was removed and now Playstation Video doesn't work!
I have opened a support ticket.
Does anyone know how to fix this issue?
Hi there,
Welcome to the Sony Community.
I believe this service was discontinued. However, it might be best posting on the Sony PlayStation forum here and they'll be able to advise.
Best wishes,
Sean