PMB vaio edition pluggin issue.. Windows can't install and keep trying in loop. Please help. I can't stop windows.

[gaucherp]

Hi

I have  Vaio VPCSB1C5E

it is a great machine... until I did the update with Media Gallery and PMB mid- July. Ever since, windows 7 keeps going in a loop about the installation of PMB Vaio Edition plug-in. It doesn't install it but keeps trying. After a few minute I have an error message.

Because Windows keep trying, I cant do any other updates. Every time I have a fail error as a background program is running!!!  and I cant stop the b***** installation of PBM plug-in!!

So what canI do??

I tried a recovery on a previous date.... but it failed

I tried reinstalled PMB.... and it failed

I tried unistalling PMB.... and it failed!!

I called Sony and they said: do a Disc Recovery to get back to manufacture standard!!! Well.... how painful is this?!?!

I didn't buy a Macbook because I all faith in Sony and Windows.... and I feel I regret it alll!!!!!

Can someone help me?? PLEEEEAASEE!!

Thanks a lot:smileysad:

Message was edited by: gaucherp

Message was edited by: gaucherp

[bradgibb]

I have same issue what can I do

[JesperHansen26]

Sorry to say but I'd go back to Factory Settings aswell.

[bradgibb]

is there anyone out there willing to help on this matter there must be someone who has had this problem and got it fixed i and many others would really appriciate a response before i take a ####ing hammer to this laptop, i am not that good with computers and thought that SONY were a good make. i bought a Sony dslr camera also was that another mistake. i think someone from sony should go through these question and at least respond to it

[Anonymous]

Hi there

You must bare in mind that this is primarily a community run forum supported by normal everyday people, customers, fans etc.

In the community guidelines, it states:

"You should not expect Sony employees to respond to your individual posts via this channel. If you would like to discuss something with Sony directly, please use these contact details.  "

Therefore, if the community cannot assist you, it might be best to contact Sony directly.

Cheers

[Thalamus.]

Hi bradgibb,

what model vaio do you have.?

If the instalation is stuck in a loop have you tried doing a system restore to a point before you installed the update.?

Then try downloading the update from your vaio models support site & try again..

Judging by the original post it would seem that if you contact Vaio support they will recommend that you do a system recovery back to factory settings..