Support page for my 6 months Vaio SVE1713M1EB closed ?

[siegmund10]

To my surprise I found out that the support page for my Vaio SVE1713M1EB exists no more only a few hours ago !

In fact it has been replaced by the following link which as you can see doesn't contain my exact model as before !

http://www.sony.co.uk/search?query=SVE1713M1EB&locale=en_GB

Any suggestions on which of the 3 models of the above link shall I use for my updates and support ?

Thanks in advance ! 

[rich912]

Hi siegmund10,

It will be the SVE1713M1E as the suffix /B is just a chassis colour reference.

Rich

[siegmund10]

Thanks for your reply, however are you sure I can install anything from there without problem ?

I'm asking because I've seen a newer model SVE1713M1E (without B) having the finger swipe charm feature while mine hasn't.

A reply to that would be highly appreciated !

Thanks again !

[rich912]

Hi siegmund10,

I am almost certain that this is the same model but in order to be 100% certain I have asked for confirmation from a Sony contact. It may take a few days to receive confirmation.

Rich

[rich912 · Accepted solution]

Hi Siegmund10,

I have received confirmation that SVE1713M1E is the correct model and the B suffix is just a chassis colour.

Rich

[siegmund10]

I simply can't find words to thank you !!!

[rich912]

You're welcome siegmund10 

Rich