Vaio Update wont install 'Vaio Care Recovery Updater'

[rochie61]

Hi

I have only had my Vaio laptop 2 weeks.

However, I cannot create recovery disks as when I try to create them, It says first I must oinstall the Vaio Care Recovery software.

When I attempt to run Vaio update, it shows the 'Vaio Care Recovery' as an automatic update, but when I try to update it, it says fails and says 'please wait and try again later'

I have waited and tried several times now to no avail.

Thanks

David

[rich912]

Hi EstherMW,

You could also try the support site for a direct download.

http://www.sony.co.uk/support/en/product/VPCEH3C4E

Rich

[Bodger101]

Thanks rich,

I found them both in the end with alot of searching the internet..

[rich912]

Hi bodger101,

I’m pleased to hear that you managed to find a solution to the problem. Did you not initially try the Sony support site or were you unaware that this existed?  I ask this as there have been a number of threads recently that lead me to believe that members have difficulty navigating this site. If this is the case then Sony needs to be made aware.

Rich

[oto_jo]

Hi same problem as many, went to look at the support site but could not find the relevant info. Two downloads for user update which did not seem to be about the care recovery updater.

My model is SVT1121B4E

Hope you can send the relevant link

thanks

Johanna

[rich912]

Hi Johanna,

The update (version 1.1.2.13230) is listed under both Windows 8 and 8.1.

http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000321308_9605/SVT1121B4E

The update seems to be for USB 3.0 support help file.

Rich

[oto_jo]

Go raibh maith agat!

thanks. I will see how i go. hopefully no more problems!

j

[rich912]

Go ndéanaí mhaith duit:smileyhappy:

Please do come back if there are any problems.

Rich

[DragonPing]

I have the same problem: cannot make recovery disks. My model is : SVF1521E7EW.  I am in the Netherlands. 

Could the expert provide me with the link? Thanks a lot!

[rich912]

Hi DragonPing,

Link as requested:

http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000321308_9605/SVF1521E7E

Rich

[DragonPing]

Rich: many many thanks!  Succeeded!