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@MattGibson @rooobb    Thanks for the heads-up @rooobb    Matt, how are you using your satellite dish? If for Sky or Freesat, coming in via HDMI, fine, but if you are wanting to use the Sony’s (non-Freesat) satellite tuners, then you can’t do that with YouView enabled; and enabling YouView will wipe out all your satellite tunings. But one of these Sony TVs, out of the box, has YouView enabled by default, so I think that is what you will have.   To switch to the Freeview side, though, look at the FAQ, top of this Community Android TV page, and it’s Android-specific option 1.   As @rooobb says, you can sideload the itv and All4 Apps on the Freeview side of these sets; look up Hoshsadiq on the internet. But I can’t say any more here, or it will get removed.   However, even then to get them working, you need to have tuned in itv and All4, so you will need to connect a terrestrial aerial at least temporarily for this, and tuned the TV, though you don’t have to leave it connected to an aerial after that. (Until the set loses all its tunings because you have to do a factory reset for any one of a myriad of reasons, of course). Another option, comparable with the price of a powered room aerial, would be to get a Roku stick, plug that into the TV, and get the players that way.   Or send the damn TV back where you bought it, telling them it’s because all this palaver is too silly to deal with, and get a somewhat more sensible TV of a different make. All retailers understand....   My Sony Android TV got kicked out of the lounge after a family revolt against its quirks, in favour of our lovely Samsung, and I have to retreat to the cold and lonely garret where the Sony now lives out its days, if I want to explore its behaviour any further, e.g. to offer advice in this Community.   Though I am replying here from memory, as this question comes up rather frequently. ... View more

@ROBCAR24    I presume you have, or have had, a terrestrial aerial connected, and you have tuned in ITV on channel 3 (and not got STV instead)? If not, you need to do this first. But if this how things are already, then try going back through Setup, and accepting all the Sony T&Cs individually, not the blanket acceptance at the bottom.   There seems to be a bug here that if you only choose the blanket acceptance, this isn’t registered, and so cuts you off from the YouView players.   Or at least the programmes they show - it’s noteworthy that they will never miss a chance to show you an advert. ... View more

Hi @rooobb   No, I’m not sure what he did either.   I think he put an app on his phone (or maybe he put an app on the TV); which, @edwardcn ? If a phone, what sort? Where did this app come from? What is it supposed to achieve for you? And then, presumably, used the app from the phone, acting as a remote to the TV; and it has taken over from the normal remote, which no longer works with the TV.   Or something like that.   So maybe go onto this app, and ask it to let go of the TV, restore the operation of the normal remote?   But I am assuming that unless this app has reprogrammed the Sony remote (which is very unlikely, I would have thought) that a Factory Reset will put the TV back to where it would be if it was newly delivered today with the latest Android software on it, all the standard apps and so on, and get rid of any added apps or non-standard settings, so the Sony remote would work again to complete the recovery after the Factory Reset.   Though perhaps I am wrong....   @edwardcn did say his keyboard still works with the TV. Perhaps this can be used to rescue it? ... View more

@rooobb @edwardcn    What about this?   https://www.sony.co.uk/electronics/support/articles/00159906 ... View more

@Huziny22 @Pascale_F    https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-48w705c/articles/00226737   I think this is telling us that this is not an Android set, so you get the apps it comes with, and no others.   If so, I am a great fan of the Roku sticks, on any one of which you can usually find all the apps you could want, and these sticks are available very inexpensively.   I have a 2012 Samsung TV in the guest bedroom, picture as good as ever, but on which most or all of the smart apps don’t run native any more. A Roku stick in HDMI 1 keeps it as smart as ever; or indeed, smarter that it was when I bought it. ... View more

Hi @Yankoo    I can’t look at my Android TV right now, as it is a non-essential journey away; but if I recall correctly, you go into the Play Store and download the app you want updated, just as if this was a first install.   But hopefully, someone with the TV in front of them can chip in here. ... View more

@Yankoo    Turn auto update off, and download the updates you want manually. I guess you have to be more proactive in determining when updates are available that way, though. ... View more

BT’s dead horse (sic) has over four million legs. A few more, to say the least, than Freeview Play will probably ever have.   You might well regard Freeview Play as the broadcasters’ discomfited reaction to the effective takeover of YouView by BT, for its own ends.  You might equally well regard BT as the saviour of YouView, which probably would not have survived in its intended pure Retail form. Though BT are hell-bent on removing the YouView branding from their offering, so the public think it is called BT TV, they are certainly not hell-bent on discontinuing YouView as a technical platform; their experiences with BT Vision have taught them that.   TalkTalk got very few subscribers to any of its Boosts, so YouView’s main value to them was as a double play in the internet market.   I think your analysis of the motivations of each partner, while being essentially plausible, fails to take these considerations into account.   ... View more

Then you have to decide whether, if Channel Four did launch All4 for Android TVs, it would suddenly and magically become YouView’s fault that you weren’t allowed to download it for some reason, when YouView almost certainly would have had no say in the matter of whether it were made available or not. As to YouView no longer being a viable platform, try telling that to BT, who have bet the farm on it. But certainly, Retail YouView never lived up to its promise, and YouView on Sony TVs has been pretty much a disaster, for reasons that Sony and YouView remain remarkably tight-lipped about.   I have my theories, and I think it needn’t have been so, but too late now. YouView have, for stated reasons I am deeply sceptical of, just discontinued their mobile App. Half its functionality has been replaced by the BT TV mobile App, which BT have generously opened up to us retail refugees; the other half has been replaced by the Freeview mobile App.   So we’ve rather been pushed into the waiting embrace of the enemy. But I don’t know if you have sales figures for Freeview Play devices? My feeling is that YouView (the boxes, not the Sony TV misfire) still have the edge; but being able to record is becoming more and more niche in this streaming world, and the bang for your buck from a Roku Stick or similar is making the necessary prices of recorders look more and more embarrassing. So I will join with you in kicking poor old YouView when it is down, up to a point; but not for the things that aren’t actually its fault.... ... View more

@ch3nks    OK then, itv is the bad guy; not Sony, not YouView.   And the app is not, as you said it was, ‘freely available’; there are limitations on that.   But I am still betting they are technical and historical, nothing else.   Also, you have to decide whether, if Channel Four did launch All4 for Android TVs, it would suddenly and magically become YouView’s fault that you weren’t allowed to download it for some reason, when YouView almost certainly would have had no say in the matter of whether it were made available or not. ... View more

Hi @ch3nks    I will freely admit that I don’t understand those things.   But when you say “ because the app listing on the store says the device (the tv) is not supported, and that's because ITV/Youview have placed that restriction on the app.“ does the app listing actually use the words “because ITV/Youview have placed that restriction on the app” or similar words?   Or is that your own extrapolation from what it does say?   And if it is your own extrapolation, is there no other possible explanation here?   I am also a great believer in “follow the money”. And I can’t see where any financial benefit to anyone would lie, in restricting the distribution of the itv Hub. (Nor, for that matter, in All4 not being available on the Android TV Store either, but it isn’t).   I’m guessing there are two versions of the itv Hub floating about here; perhaps you can compare version numbers between your NVidia version and the Sony/YouView version? I bet they are different.   And the probable reason you can’t download the Play Store version is that YouView has certain expectations of a dialogue with the itv Hub application provided with YouView, which won’t be fulfilled by the general itv Hub app, and might crash YouView, or just not work, or something undesirable anyway.   i.e. The issues are technical and historical, not sinister. But whichever way you look at it, the itv Hub general app is no doubt a recent addition to the Play Store. Of something that YouView has been facilitating for almost the last five years on these Sony TVs.   But anyway, don’t sweat it, as there is the ‘Hoshsadiq’ workaround to get the itv Hub and All 4 working without YouView being present. ... View more

@ch3nks    Why don’t you just disable YouView, download it and run it, then? If you get told you can’t, this can’t be coming from the YouView software, since it will have been disabled.   So is it a message from the itv Hub application itself? But it can’t be, if, as you say, the itv Hub Is now freely available. So perhaps it isn’t.   Or, it must be something Sony have put there; so let them know that this restriction is no longer needed, and see what they say. ... View more

Hi @ch3nks    I hope it’s clear to you that Sony are the villains of the piece here, for not licensing these two apps themselves, and it is YouView that is riding to the rescue by providing them? ... View more

@rooobb  @giaccio was contrasting his ability to get the catchup services easily and seamlessly on the WiFi on his laptop with the difficulty he has of maintaining a stable WiFi connection on the TV.   Such a contrast, providing he is operating the laptop in about the same spot that he has the TV in, would tend to rule out router or WiFi strength issues. Though it would be useful to know how many bars of WiFi show up on the laptop - three, two or one?   But he still hasn't said if he is using the YouView interface on the TV or not; without this having been set up, and itv and Channel 4 tuned in, the itv and All4 catchup players will not work; so we need to know if this has been done. And maybe it needs to be done for Channel 5 as well; though both this and the BBC iPlayer should work on the Freeview side of these sets, as is not the case for the other two.   A direct Ethernet wire to the router needs to be tried instead of the WiFi though, even if only temporarily, to see if everything then works or not.   I do recall that recalcitrant WiFi setups can often be cured by going into the WiFi settings and changing something that ought not to matter; but I can’t recall exactly what that was. Swapping something from automatic to manual, or similar. Maybe someone else will recall?   Odd though, if this is flaky WiFi, that the BBC iPlayer is OK; I would expect that to be affected by the issue, same as the other catchup players.   ... View more

@WJStony    Officially, you can only run this app when using the YouView side of the TV, and you must have tuned in the terrestrial itv Channel 3 besides.   Though you only need to tune it once, and don’t need to keep the aerial connected. If, after that tuning, you want this app but not the YouView interface, then Hoshsadiq is your friend; Google him. I cannot say more here.     ... View more

@Tonycv51 @TrixieJ    It’s always been a quirk of YouView that you have to have tuned in terrestrial itv before you can use the itv hub and Channel 4 before you can use All4, even on the set top boxes. Though  the BBC IPlayer and My5 don’t have that requirement.   And it is no different on YouView on these Sony TVs.   But unfortunately, the code to check this is built in to the apps; so even if you sideload them, they are still the YouView versions, and will still do this.   It therefore follows that your option 2 will not work, alas, @Tonycv51. Though your option 1 certainly will.   But me, I’d chop the TV back in for a Samsung any day.   Another option, though, if you are now stuck with the TV, @TrixieJ , is to use a smart stick, so back to your NowTV one, or Amazon, or (my preferred option) a Roku stick. This will give you these two Players without hassle, and other goodies besides, for £30-£50, and you don’t need an ongoing subscription, unless you want that*.   *For those new to NowTV, you have to give them your card details to get started; Cancel any Movies or Entertainment offers straight away, so they don’t renew after a month, but you can still enjoy the offered goodies for that first month, as Cancel cancels the renewing, not the ‘free’ month. ... View more

@progers1947    We need to know how these devices are wired to one another.   The usual problem with surge protected extension leads is that if you are using PowerLine Adapters to make an Ethernet-over-the-mains link between your router and one or more of your connected devices, then these leads regard the Ethernet signal as noise, and clean it right off the mains feed.   That’s why it is recommended that PLAs should always go directly in a wall socket, and not on an extension lead.   Other than that, the only implication I can see that would make such leads prevent your system working like it did is that there was a path to earth that the setup relied on, which using these leads blocks.   But if this is the case, then your setup was wrong before, and possibly dangerous, so I do hope it’s not that.   Another thought would be that before, you left the TiVo in standby, but now you power it right off, and you used to power the Home Theatre right off, but now you leave it in standby.   This seems to have been a change you made at the same time as installing the new extension leads.   Can you try going back to your old powering arrangements, but over the new leads?   And I don’t know why you would power the TiVo down overnight anyway. It won’t be able to record anything, and it won’t be able to get software updates in a timely fashion, if you do that.   I am also not clear as to what is losing BraviaSync (CEC) and how. Are you saying that, even on a TV left in Standby, BraviaSync spontaneously turns itself off overnight? ... View more

Hi @mircea.    This Community is conducted in English. If you repost your question in English, more people will be able to understand it, and perhaps help you.   If your English is not too good, then Bing Translate, on the web, is an excellent resource for translating your question into English, and any replies back into your native language. ... View more

@PavolK    That’s just ‘Security patches’ - you can see that the Kernel has been updated since, ... View more

@samuelsmith    I take it this is going into AV In (2) and not headphone out (3) which is not an input?   Your connecting cable needs to be a four-pole, wired thus:-     But I would guess you are plugging in a three-pole audio cable? So you need to get from three-pole to four-pole, probably with a three pole female to two male phonos cable, and then a three female phonos to four pole, like the one in the picture above, and then use just the L and the R female phonos.   Though it may anyway well be that the TV detects no input video, and so gives no signal, not even from the sound channels.   But you have other connection options than just analogue audio; see this article for a full rundown on alternative approaches:-   https://uk.pcmag.com/how-to/40528/how-to-connect-your-iphone-or-ipad-to-your-tv       ... View more

@PavolK    That doesn’t look like I expected - there’s no YouView option there.   Did you look in Digital Channel setup for it?   Or is it possible that when you go back to the EPG, it is already Freeview, not YouView now, and you should be able to do the channel editing? ... View more

@PavolK    https://community.sony.co.uk/t5/android-tv/faq-s-on-this-forum/m-p/2333989#M19398   Scroll down to Android-specific FAQs.   It’s number 1 of these. ... View more

@jwfordney    Ah....Is it possible then, that what you actually have there is a vacuum cleaner? ... View more

@Der715    I believe it will, yes.   It will also allow you, should you be so inclined, to record from the TV, and to watch the Now & Next satellite channels, if you have a dish handy.   But it will rob you of the itv Hub, and All4. ... View more

Hi @Quixadhal    Well, you haven’t upset me so far, anyway  🤗 First let me clarify that when I say ‘switched off’ I always mean ‘put into Standby’, unless I add ‘and pull the plug out’. But every usage I have made above is of ‘Standby’.   Second, I don't think Sony have ever understood the idea that a TV can be regarded as secondary to a receiver, just a passive monitor attached to it, except when watching broadcast TV. Even in the old analogue days, I had to change how I set my systems up to be different to how Sony thought they should be set up, because of this.   Thirdly, anything like what you are looking for with control would need Sony to go to a solely proprietary solution, only operable with compatible Sony kit. Despite Sony branding it BraviaSync, the control system in use is standard CEC (Consumer Electronics Control); and despite everybody else branding it with some weird and wonderful name of their own, it’s all CEC, and so has a chance of interoperating, even across brands.   But only a chance, because (a) manufacturers can pick and choose which CEC functions they will implement, and which they won’t on each of their devices and (b) there is enough leeway in the specifications of CEC for manufacturers to do the same CEC function differently.   Though (b) shouldn’t apply between two devices both made by Sony, you can’t rule it out.   I suggest a couple of things at this point; (i) read up on CEC - Wikipedia is a good starting point - and (ii) explore which CEC (BraviaSync) options the TV, and separately the receiver, offer, and whether any of them are configurable on either device.   When you’ve got your head round it, consider these thoughts of mine:-   You haven’t yet addressed what input the TV was last manually switched to; if a device is switched on by CEC, and then switched off again, then if it changes input at all, it changes to whatever it was last set to manually. So try, as I said earlier, manually setting it to HDMI 3, and see if it now stays there.   Another reason it might switch to component is because this is now the only input with a signal. Is there a signal? Do you leave the PS2 switched on all the time? If so, why?   You said “ If I power up the PS3, it will force the TV (NOT the receiver) to switch inputs, even though it is connected via the receiver.”   But force the TV to switch inputs from what to what? The TV is left on HDMI 3, you said, the input from the receiver; it’s always on this input when you are using devices on the receiver; when you switch from Xbox to PS3, the switch takes place entirely within the receiver, and nothing changes on the TV at all, except that the video and audio the receiver is feeding it now comes from the PS3, not the Xbox.   It’s important you think about this correctly, as confusion here will lead to error.   Now here’s the strange thing. You think that the TV detects ‘no signal’ when the PS3 is turned off, and so switches to its only live input, the PS2 on component video.  (But as above, why is it live, and what happens in this scenario when it isn’t?)   But the receiver doesn’t do this? If it did what you think the TV does, wouldn’t it switch to the live Xbox input when you turn the PS3 off?   If I’m right though, the TV will stop reverting to the PS2 input once you have set the TV manually to HDMI3, while the receiver is in standby.   And the receiver might start reverting to the Xbox input, if you make this the ‘last manual input’ the receiver has experienced.   Though I am less sure about this, since any or all of the above will depend on what CEC features are fixed, which absent, and which, if any, switchable, on the TV and on the receiver. ... View more

@PavolK    Exit YouView (how to is in the FAQs at the top of this Community) into Freeview, and you can do it on that side of these sets.   And if you return to YouView (if you want to) and skip the retune step, your edits will be preserved on the YouView side, even though you can’t make them on that side. ... View more

@Der715    A Google search for your issue reveals:-   https://community.sony.co.uk/t5/android-tv/cannot-find-all-available-freeview-digital-channels-on-kdl/td-p/2197051   So it looks like the YouView side won’t play ball, but the Freeview side will.   After which, if you want to go back to the YouView side, skip the retuning and the UK channels will come across OK.   Couldn't make it up, could you? ... View more