Xperia xa altra Freez and screen with sony logo,

[harkun]

Tried all available options on internet like power button with up/down, just restart but with same problem power  on screen with sony logo then dosen't change anything remain same Freez 

[Pascale_F]

Hi harkun, 

Welcome to the community. 

I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas. 

Thanks,

Pascale

[CosmicTomato]

Seems like a software repair might be your chance to get that up and running, or just turning on. there's an article for it.

https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/articles/SX604601

[harkun]

thank you Pascale F( moderator) and specially Cosmic Tamato( specialist)
software repair and its work, so thank you again
but i forgot my google accounts so may i will remember later on