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GTK-XB60 Speaker Don't power up with the power chord

profile.country.PT.title
parsxeal
Novo

GTK-XB60 Speaker Don't power up with the power chord

The speaker battery has no charge, when I press "power up" it blinks 3 times (charge light). wich is expected behavior when you have no charge. The problem is that it doesn't do anything when I connect it to the power plug. The speaker doesn't power up or charge. There is no light in the charge light. 

 

 

Marcas (2)
1 RESPOSTA 1
profile.country.GB.title
HannahEd01
Community Team

Hey parsxeal,

 

Check that the AC power cord is connected securely, or try a different main.

If the issue is still there, it will need to be sent for repair. You can use Sony's authorised service centre locator: https://bit.ly/3tMmxVC