tv remote netflix button not working

[bittihuduga]

my tv is sony android xe9005 - few months old

the remote has netflix button.

suddenly it stopped working.

i restarted tv several times but no luck.

nothing happens after pressing.

other buttons work fine.

[Sean_Mc]

Hi there,

Please see here for more information as this may be the reason for the button on the control not working.

Alternatively please contact the support team for further help. 

Best wishes,

Sean Mc

[bittihuduga]

sorry Sean... the link points at i button for netflix.

but i was talking about launch netflix app dedicated button.

my remote has netflix dedicated button

[Sean_Mc]

HI again,

I would advise getting in touch with support for further help with this here.

Best wishes,

Sean Mc