Can't update my phone

[Pabloutd18]

Hi

Days ago showed up in my phone a notification about a new update for my Xperia E, so today I tried to do it but it couldn't pass even the 2 step, it show up something like ''upgrade components do not run on your pc'' also says that ''can not establish communication with the engine upgrade from Sony (error 10)''

It says might be a network mistake, but I am connected to internet, even my phone has on the wifi, please help me idk what to do

[Uliwooly · Accepted solution]

Try SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Pabloutd18]

Nop, it didn't work, the same happens

Please, what else can I do?

[Uliwooly]

Could you try a different PC?

[Pabloutd18]

Thankss

Idk wich was the solution cause I used both, SUS in my brother's pc, so anyway thank u very much

[Uliwooly]

Anytime  

[bhuvaneshdesai]

is it faster than before?

please tell me what changes you find?

[Pabloutd18]

Mmm well I think it didn't change too much, actually I think nothing changed, the same often lag, the same good appearance
But well I didn't lost anything, so just nice to have the latest update