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dial pad problem

SOLVED
Dilipmtech
Visitor

dial pad problem

hi everyone i found no problem until yesterday the problem is with dialing number... each time i call to some number it diverts to one particular last called number and so i tried to call from choosing contact names still it diverts to last called number for instance if i choose to call madhu from contact list it diverts to particular number last call in recent calls. i also tried *123#  still sa,e problem  please tell me whats the solution thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
discretion1
Contributor

If it doesn't solve the problem, try this. First, backup your contacts to your sim card or sd card: Contacts--menu--Backup contacts--Sim card or Memory card (Memory card would be better). Then try clearing data at: Settings--Apps--All--Phone--Clear data, and similarly for Phone contact and Phone/Messaging storage apps. This will delete all your preferences for the apps and also the contacts stored in the phone. Reboot. Import contacts back to phone: Contacts--menu--Import. See if problem persists.

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3 REPLIES 3
discretion1
Contributor

Clear log and try dialing then. Dialer--tap menu -- Clear call log. If it doesn't work, reboot.

discretion1
Contributor

If it doesn't solve the problem, try this. First, backup your contacts to your sim card or sd card: Contacts--menu--Backup contacts--Sim card or Memory card (Memory card would be better). Then try clearing data at: Settings--Apps--All--Phone--Clear data, and similarly for Phone contact and Phone/Messaging storage apps. This will delete all your preferences for the apps and also the contacts stored in the phone. Reboot. Import contacts back to phone: Contacts--menu--Import. See if problem persists.

Dilipmtech
Visitor

actually i installed one security app which will call mentioned number  if u change the sim card and eventually asi cleared the data it got deleted  now wokrking good