Audio Description won't switch off on All 4 catchup

[floydsbuddy]

Having the same issue since yesterdays update.

[Piscie]

Hey! It would be more helpful if you mentioned the product model number to be able to help.

[clarence67]

Apologies! The model is XR55A80.

[Piscie]

Hey @clarence67, have you tried to press on the Audio button and turn this feature off? Also, try to reset the TV from the mains and check again.If it didn't work, try to hold the mute button for 5 secs.

Hope that works!

[karltheway]

Anyone found a solution?

[HannahEd01]

Hey Karlthewa, try this: https://www.sony-mea.com/en/electronics/support/articles/00204050https://www.sony-mea.com/en/electronics/support/articles/00204050