SVF13 Keyboard problem

[stratirl]

I purchased an SVF13 in December and love it apart from the fact that the keyboard appears to dip in the middle and when I close the lid the machine opens up all sorts of programes on its own.... I assume its because the keyboard touchs the touch screen.

Can anyone tell me if this is "normal" of if the machine needs to be repaired?  I love everything else about it so am hoping there is an easy fix for this.....

[Blencogo]

Hi stratirl and welcome.

It does not sound normal - the keyboard should not touch the screen when the Vaio is closed.

I would discuss this with Sony Support as I doubt there is an easy solution.  Most likely the keyboard needs re-fitting or replacing.

To contact Support, go here and click on 'Vaio and Computing - you will need to enter your Vaio's Serial Number to obtain contact options: -

http://services.sony.co.uk/support/en/contacts/

[stratirl]

Many thanks - will give that a go and let you know what happens.

S.