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Vaio Care error, i uninstalled how do i get it back?

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GS1981
Visitor

Vaio Care error, i uninstalled how do i get it back?

Hi my wife just bought me a Sony Vaio E series SVE1512M1EW.CEK from PCworld (Windows 8 64-bit)


this is the product...


http://www.pcworld.co.uk/gbuk/sony-vaio-e-series-sve1512m1ew-cek-laptop-white-17056565-pdt.html#long...


Every time i restart i get this error....


'Windows Script host


can not find script file "C:\Windows\Temp\VAIO Care Rescue Tool.vbs". "


This was irratating me so i disabled Vaio Care from windows start up, restarted and it did it again, i then uninstalled Sony Vaio Care.....not knowing what it was....


So now i still have this annoying error and i now have no Sony Vaio Care program which i have just realised is used to back up/restore your computer :(




So my questions are...


How can i stop this error happening at start up...


And how can i get Vaio Care for Windows 8 back so i can restore my laptop if i need to?

14 REPLIES 14
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rich912
Contributor

Thanks for the info MrDerp. This has been passed to Support under the escalation.


Rich



Go n-éirí an bóthar leat
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rich912
Contributor

As GS1981 has not responded to emails from Support this question has been marked as 'Assumed Answered'.


Rich



Go n-éirí an bóthar leat
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Neil42
Visitor

Hi Rich


I had the same problem and restored to factory settings.


To recreate the file however, just create a text file called


VAIO Care Rescue Tool.vbs


and enter the lines


'

'

' Copyright 2011, 2012 Sony Corporation

'

'


Set ws = CreateObject("Wscript.Shell")

ws.run "cmd /c C:\Windows\Temp\deletetempfolder.bat",vbhide



Exit and then copy the file to C:\Windows\Temp


Hope this helps


Neil


dacoomb44
New

Hi

Do you know iif Sony support ever offered any update on this?  I have a similar message (.Net  Framework but there was no endpoint listening at blah blah blah).  I managed to get it to stop for a while by disabling everything but it's started again even with everything disabled. I thought I had a virus so cleared all my temp files which I think may have brought it back.

 

It's annoying as it really slows down the boot up time of my computer - by about 10 minutes.

 

The irony of it being Vaio care that's broke my machine isn't lost on me!

bch0094
Explorer

how can  i solve it ?? it really dumbed me ...... pls help me ... pls