Headphones WH-1000XM3

[Crewood]

Whenever I try to use my new Sony headphones (WH-1000XM3) I have to go into the TVs settings and search for them, is this normal?

With other headphones all I have to do is switch them on and the TV asks if I want to use them.

[EUSupport_EN]

The headphones should automatically connect to the last paired device if it's available. do they do the same thing with your phone for example?

[Crewood · Accepted solution]

Thanks for the reply. If I connect (pair) with a new device do I have to connect (pair) again with the other device?

I pair with my television and the headphones work, I then pair with my phone and they work. If I then go back to the television the headphones will not work unless I pair again. Is this correct?

[EUSupport_EN · Accepted solution]

Yes, that's normal:

https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703114.html

[Crewood]

Thank you for the help. Really appreciated.