Cracked screen

[Me68]

So, I have had an issue with my phone. The touchscreen has a 3/4mm deadzone each side of it (where tee glass curves)  Makes it difficult to type etc... It didn't bother me that much as I had predictive text to see me through the day. Eventually I got ticked off with it and applied for a repair under warranty. Then, at work, I dropped my phone and cracked the screen... The cracks are at the top and bottom so do you think Sony will honour my warranty? Than

[Roadrunny76]

@Me68

Damage by falls is not covered under warranty. 

[Me68]

Regardless of the issue existing before the drop? 

[Uliwooly · Accepted solution]

@Me68

My opinion: I doubt it will be covered, it's going to be almost, if not impossible to tell if the issue was before the screen cracked. 

[Me68]

I think part of me knew that Thank you. 

[Uliwooly]

@Me68

Anytime, I'm not sure if the XA1 support this but if it does, you could use an USB OTG cable + mouse > restart the phone > and you should be able to use the mouse to unlock your phone and back up everything. 

[Me68]

Everything still works on the phone and it'd backed up daily (work stuff). It Was just annoying me with the dead zone issue. I looked online and it says faulty digitizer possibly so I figured I'd send it back then dropped it less than 24 hours later. 

[Uliwooly]

@Me68

I hope, really hope, that out of "goodwill", your phone gets repaired under warranty.

[Me68]

Thank you, so do I