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July 2021
July 2021
I can't access to my phone
My device fell on my baby's hand and now the touch is not working. But it can be connected to a mouse and work. But the pin code of my device is incorrect. Here are some of my valuable files, I need to get them. PLEASE HELP ME ….
2 REPLIES 2
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July 2021
July 2021
If you don't remember your pin code then the only option is a factory reset.
Advice for everyone.
Check that Google backup is active.
Be old fashioned and write essential information on paper.

Anonymous
Not applicable
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July 2021
July 2021
Unfortunately, if you can't remember the screenlock, the only way to access the device again is doing a factory data reset.
And make sure to fix the screen also so it won't impact the rest of the phone.