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Sound is muted at the beginning of video media

Sound is muted at the beginning of video media

I have a Sony Bravia TV with a PS4 and an apple TV 4K connected to it. Whenever i start a program (a dvd on the PlayStation or a film on Disney+ Via my Apple tv for example) there is always a delay before the sound comes through the tv. About 5-10 seconds I’m guessing. I always have to rewind just to catch the beginning of what is being said.

Has anyone heard of or encountered this issue?

1 REPLY 1
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HannahEd01
Community Team

Hey Citizen-Cook, it's always useful to post the model number of the TV :slight_smile: In the meanwhile try unplugging the TV from the mains and remove all leads and give it another try. Also, how are your devices connected to each other?