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Contacts disappear

SOLVED
DrOnline
Visitor

Contacts disappear

Hi,

I just got the Sony Xperia Z3 about a week ago. First time using Android. Happy so far.

But there is a serious problem: My contacts have repeatedly simply disappeared from the phone. It happened again just now. I clicked the contacts icon, and I could see the contacts rapidly disappear, and now I am only left with:

* ICE - In case of Emergency

* Myself

What's going on?

65 REPLIES 65
SONYEXZ
Visitor

Hi suddenly I am seeing less contact numbers in my contact list and on top of that, all the names against the numbers have disappeared, don't know what to do
BrokerT
Visitor

Couldn't agree more. I've been dealing with this issue for sometime and now can't even add a client's number becuase the contact keeps disappearing right after adding. Frustrating to no end.

Sumio
Visitor

I'd like to do hat, but perhaps my English is not good enough. Could you explain this more in detail please?

Rustibug
Visitor

Very dissapointed!!!!! Tried all suggestions on this thread and no solution to loss of my personal contacts!! pls can someone from Sony Respond?????I have a sony Z3 this is very frustrating as I use my phone for business

Rustibug
Visitor

hello guess what when I did a fix my phone through pc companion it still never solved this problem so no solution to this very frustrating problem pls can somebody help its just not right to lose all your contacts like this

TargetGoa
Visitor

I did what you suggested @alexdon cleared data. I restarted the phone, and I have lost all my contact numbers.

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_alexdon_
Expert

Now you need to add them again @TargetGoa. They aren't deleted.

alexdon
TargetGoa
Visitor

Give me a step by step tutorial for dummies on how to get my old telephone numbers back.

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_alexdon_
Expert

Have you cleared data for contacts only or for contacts storage too?

alexdon
Ngosi
Visitor

My problem is as that of DrOnline but alexadon solution didn't work. Any help please. I have a new Sony Experia T2